PRIVACY POLICY

Website address(es): https://rtbl.ca/

Company Name: RTBL

Effective Date: January 12, 2026

The Purpose of This Privacy Policy

The purpose of this privacy policy is to inform users of our site about the personal data we will collect, which may be collected, as well as the following information, where applicable:

  • The Personal Data We Will Collect
  • Use of Collected Data
  • Who Has Access to Collected Data
  • User Rights on the Site
  • The Site’s Cookie Policy

This privacy policy operates in conjunction with our site’s terms and conditions of use.

Applicable Laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the site’s location. This privacy policy aims to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will amend our policy to comply with the relevant law.

Consent

Users agree that by using our site, they consent to:

  • the terms set out in this privacy policy, and
  • the collection, use, and retention of the data listed in this policy.

Personal Data We Collect

Automatically Collected Data

When you visit and use our site, we may automatically collect and store the following information:

  • IP Address
  • Location
  • Links visited while using the site
  • Content viewed on our site
  • Visit duration
  • Hardware and software details (browser used, device type)

Non-Automatically Collected Data

We may also collect the following data when you perform certain functions on our site:

  • First and last name
  • Email
  • Phone number
  • Mailing address
  • Billing address
  • Age
  • Gender
  • Date of birth
  • Payment information
  • Preference information

This data may be collected using the following methods:

  • Contact form
  • Transaction form
  • Website purchase

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you beforehand.

How We Use Personal Data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

  • Anonymous statistics
  • Optimization of site navigation and content

The data we collect when the user performs certain functions may be used for the following purposes:

  • Communications
  • Receipts
  • Order tracking
  • Delivery
  • Content display restriction

With Whom We Share Personal Data

Employees

We may disclose user data to any member of our organization who reasonably needs it to achieve the purposes set out in this policy.

Third Parties

We may share user data with the following third parties:

  • Subcontractors

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the stated purpose.

Other Disclosures

We commit not to sell or share your data with third parties, except in the following cases:

  • if required by law
  • if required for any legal proceedings
  • to prove or protect our legal rights
  • to buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

Personal Data Storage Duration

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How We Protect Your Personal Data

We protect your data, among other things, by the following means:

  • Use of firewalls and antivirus software on our devices.
  • Periodic site updates to prevent software vulnerabilities.
  • Confidentiality agreements with subcontractors and employees.
  • Use of strong passwords and protection of site login forms.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there is always a risk of harm. The Internet as a whole can sometimes be insecure, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

For EU residents, the GDPR specifies that individuals under 15 years of age are considered minors for data collection purposes. Minors must have the consent of a legal representative for their data to be collected, processed, and used.

Minimum Age

If a minimum age applies to our content, it will be indicated on the relevant section(s) of the website. The user is responsible for confirming their age before being able to view restricted content.

International Data Transfer

User data may be accessed, processed, or collected by the company or one of its subcontractors in the following countries:

  • Canada
  • United States
  • France

Your Rights as a User

As a user, you have the right to access all your personal data that we have collected. Furthermore, you have the right to update or correct any personal data in our possession, provided it is acceptable under the law.

You may choose to withdraw or modify your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you have informed us within a reasonable timeframe.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by the website. It is only accessible when the user visits the website. Its purpose is to store data related to the user’s browsing habits.

Examples of information stored in cookies

A page marked as a favorite, a site display preference, a preferred article category, etc.

We use the following types of cookies on our site

Functional Cookies

We use them to remember all selections you make on our site so that they are saved for your next visits.

Analytical Cookies

This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

Targeting Cookies

These cookies collect data on how you use the site and your preferences. This allows us to make the information and promotions you see on our site better targeted.

You can open your browser in private mode so that cookies are deleted at the end of each session. You can also choose to disable cookies entirely in your internet browser, but this may reduce the quality of your user experience on all visited websites.

Third-Party Cookies

We may use third-party cookies on our site to achieve the following objectives:

  • Collect browsing data.
  • Tailor advertisements to visitor interests.

Amendments

This privacy policy may be amended from time to time to maintain compliance with the law and to account for any changes to our data collection process. We recommend that our users check our policy periodically to ensure they are informed of any updates. If necessary, we may inform users by email of changes to this policy.

To modify, delete, inquire about, or dispute collected data

If you have any questions or wish to have your information deleted or modified in any way, please contact our privacy officer.

Privacy Officer:

Isabelle Grenier

service@rtbl.ca